At OM SARA, we strive to maintain clarity and transparency in our service policies. We value your trust and aim to provide high-quality digital experiences. Please review the following return guidelines carefully before engaging with our services.
No Return Policy
Currently, OM SARA does not offer return or refund options for any services, subscriptions, or digital products once they have been confirmed or activated. All purchases and service confirmations are considered final due to the nature of digital fulfillment.
Order Verification
Customers are strongly advised to carefully review their order details, service tiers, and subscription terms before confirming any purchase. Once a transaction is confirmed by our system, modifications, cancellations, or partial reversals may not be possible.
Exceptional Cases
While our standard policy is firm, we recognize that rare and genuine technical errors can occur. We may review requests in cases such as:
- • Duplicate payment for the same service within 24 hours.
- • Technical billing error directly caused by our platform's processing engine.
Users may contact our support team for a formal review. Please note that any resolution or refund will be at the sole discretion of the company management.
Order Cancellation Policy
At OM SARA, we aim to provide a clear understanding of our order cancellation process.
At OM SARA, we strive to maintain clarity and transparency in our service policies. We value your trust and aim to provide high-quality physical and digital experiences. Please review the following cancellation guidelines carefully.
1. Cancellation Timeline
- • Orders can only be cancelled before the order is shipped.
- • Once the order has been dispatched, cancellation requests will not be accepted.
2. Cancellation Process
If a customer wishes to cancel the order before shipping:
- • The customer must submit a formal cancellation request form.
- • Required details may include order number, registered mobile number, and payment information (if applicable).
- • After verification and approval of the cancellation request, the refund process will be initiated.
Important Notes
- • A 20% cancellation processing charge may be applicable on approved cancellations.
- • Refunds will be processed to the original payment method or provided bank/UPI details within a reasonable processing time.
- • OM SARA reserves the right to review and approve cancellation requests based on eligibility and verification.
Users may contact our support team for a formal review. Please note that any resolution or refund will be at the sole discretion of the company management.
Contact Support
Company Name
OM SARA
Phone
+91 98765 43210
Email Support
support@omsara.com
Address
123 Spice Market Rd, Delhi 110006